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Welcome to Redmount Residential Home

Redmount Residential Home is situated in the picturesque village of Buckfastleigh, well in the heart of the South West Devon Countryside but only a few minutes from the A38.

Redmount Residential Home

About Redmount Residential Home

This splendid villa style residence occupies a particularly beautiful setting on the edge of Buckfastleigh, half a mile from the famous Buckfastleigh Abbey. A recent addition has been the outside decking area so the residents can take in the country air and sunshine.

The Redmount is a really first class Home in the true sense of the word, where dedicated, highly qualified staff are committed to maintaining excellent care. We therefore take great pride in introducing you to our home where our skilled team of staff are in tune with the daily needs of each resident.

Redmount is registered with the South and West Devon Health Authority and Devon County Council as a Nursing and Residential Home.

The Home normally accommodates residents on a long term basis, although some residents may be accepted for short term respite stays. The range of accommodation comprises of single and companion rooms, most with en-suite facilities. All rooms have a nurse call system, wash hand basins and other individual comforts.

There are several well appointed lounge areas, with televisions and two dining rooms one of which is a conservatory overlooking the fish pond and has far reaching views. Library books and other appropriate diversions are provided and hobbies are encouraged by our Activities Coordinator. Residents are encouraged to have a place in the community and to become involved in events and group activities outside the Home, including shopping and sightseeing trips.

The aim of the Home is to provide a warm, happy and secure environment within which the privacy and independence of our residents is respected.

Location

The property is located approximately 17 miles to the south west of Exeter, 18 miles north east of Plymouth and 15 miles inland from Torquay. It is also conveniently situated within two minutes drive of the A38.

Visiting

Family members and friends are welcome to visit as and when they wish. Drinks and snacks are always available and we are happy to provide meals for visitors by prior arrangement.

CQC Registration

Your Health Limited is registered, and therefore licensed to provide services, by the Care Quality Commission (Provider ID: 1-101667545). For more information, visit www.cqc.org.uk

All care homes are regulated by the Care Quality Commission, who regularly inspect our premises and monitor all aspects of the services we provide. view latest report - general nursing home and dementia care unit.


  Quick Contact Information

  Tel: 01364 642403
  Fax: 01364 643187

  Email: redmount@yourhealthgroup.co.uk

 Visit Redmount Residential Home

A little more about Redmount

Bedrooms:-

Redmount has an assortment of bedroom collections in progress some of which are now coming to end. We are very proud to soon be able to offer rooms from our Homestay, Signature and Premier range all of which can be personalised to individual taste and preferences.

All rooms in our Premier Collection and some Signature rooms are beautifully adept to accommodate couples, each with its own set of features from spectacular views, separate living/bedroom spaces, private garden space, independent access, en suite, free Wi Fi, Tea and Coffee making facilities, free parking, 24 hr visitor access and 24 hour care calling facilities.

At Redmount we understand how daunting a move into a care home can be, to assist your transition all guests are warmly welcomed into their new home by a member of the management team and a tasty welcome basket of local produce and goodies will be waiting for you in your new room! We will stay with you, talk to you about you and your preferences and answer any questions you may have in order to make you feel safe and secure in your new environment.

To enquire about current vacancies or to book a room in advance of its completion please feel free to drop in anytime for a look around or call/email us to make an informal enquiry.






























‘The Restaurant’ at Redmount

Here at Redmount we believe that our food tastes best when its home cooked, local and fresh from the oven!

We cater to a variety of diets to include Vegetarian, Vegan, Diabetic, Gluten Free, Low Fat, Low Salt, Low Sugar, High Protein Regimes and Fortified requirements.

We provide specialist dining facilities that offer a light and social atmosphere to enhance the pleasures of meal times and facilitate social engagement. Professional Care Practitioners are on hand at all times to provide support and encouragement where required.

‘The Restaurant’ is open to people living at Redmount 24 hours a day providing an abundance of choice and variety to suit all pallets and nutritional requirements.

Traditional Alcoholic beverages are offered daily with meals in accordance with residents wishes. We welcome family and friends to join their loved ones for lunches at any time. Please contact us ahead for details.





















Education at Redmount

At Redmount we take a particular interest and drive in training and developing staff, not just for our home but to better aid the future of the care industry. We recognise that what we do for them today will help shape how care is delivered in years to come and feel that it is our obligation and duty as responsible providers and managers to do all we can to help secure `good care’ for everyone both now and in the future.

All staff at Redmount embark upon a Continuous Professional Development Portfolio upon commencement of their employment. This Portfolio combines the required Supervisions and Appraisals expected as part of the National Minimum Standards for Care homes but it provides far more than just this. All employees work through an individual personal development programme which encourages them to continuously reflect and develop upon their skills and knowledge using their own experiences, lessons learnt from past failures in Health and Social care and the views and opinions of the people living with us.

Redmount takes the training and development of its employees very seriously. As a Professional and Proactive Company we have our own Training Manager who focuses on training and developing staff to a very high standard whether this be individually or as a team. Staff at Redmount benefit from their own training facility which provides a creative an open environment in which to learn, study and develop. The Manager of the home is particularly passionate about developing her staff and holds workshops in specific care needs for individuals as they arise as well as providing support workshops for people working through Diplomas in Health and Social Care.




















A Family

Redmount has always been a family home with family values and strong community links. No one person works here with the approach of ‘it’s just a job’. Staff at Redmount were specifically and carefully selected simply because they demonstrated that they ‘cared’ and not as a result of the commonly found staff shortages. Staff live and work as part of this close knit community and can often be found visiting their work place even on their days off! Bringing their children to spend the afternoon with residents or taking residents out for afternoon tea because they feel it a home from home environment. Each and every person who stays with us becomes a part of our family and us theirs. It is for this reason that we never forget the people that have lived with us and spent their final days with us and remember them every day through our practices, Religious services and the memories of how privileged we felt for being able to be part of these people’s lives.










Pet Friendly

Here at Redmount we welcome visitors of all breeds, makes and models!

Many of our residents and some staff have farming backgrounds and/or have enjoyed the company of pets for many years so they love to see them in their home.

No animals are excluded. In the past we have been visited by many of the much loved dogs and cats of Buckfastleigh but also; `Alan’ the Donkey is a regular guest, Bantham Chicks are reared by the residents at times, Owls, Tortoises, goats, Rabbits, Guinea Pigs and many more.

Should you wish to bring in any exotic animals please contact us ahead of your visit so that we can ensure we can facilitate them safely.










A professional team who really care....

Meet the Managers and Care Supervisors:-










Pictured from left to right:- Josef Miklusak [Care Supervisor], Shelley Mills [Junior Care Supervisor], Fay Nicholls [Registered Manager], Tracey Melloy [Deputy Manager], Tamsin Lloyd [Care Supervisor], Jackie Stone [Care Supervisor] and Lorraine Stark [Care Supervisor]










This is what our residents say about the quality of care and facilties here at Redmount Residential Home:


"I am very happy with all the care here. Staff are all very helpful."

"Thank you so much for all that you do. I certainly could not cope with T at home. I am so glad he has settled here as he is happy and safe."

"It is very good here, I cannot fault it. The staff are all wonderful."

"It’s really nice here, we are treated like royalty. The staff are all really lovely and the food is great. Thank you very much. I tell everyone that you know because it’s true."

"It's lovely here and everyone is really nice. I am well looked after."

"At Redmount the significance of each new day is brought to mind."

"No complaints. Very happy here with everything. Perhaps the food isn’t always to my taste perhaps."

"Very happy here most of the time. Very happy with the care I receive. Food not bad, but some cooks better than others."

Image Gallery



News and Events

Welcome…

At Redmount we understand how daunting a move into a care home can be, to assist your transition all guests are warmly welcomed into their new home by a member of the management team and a tasty welcome basket of local produce and goodies will be waiting for you in your new room! We will stay with you, talk to you about you and your preferences and answer any questions you may have in order to make you feel safe and secure in your new environment.











Spring 2016

Young Visitors

Our young visitors Angus (2 ½) and his brother Rufus (1 ½) continue to visit us weekly. We had a great tea party with them out in the garden on the first sunny, warm day of the season, with at least 8 residents out soaking up the rays!











Biscuit Band Project

Thanks to our Biscuit Band project, we’ve been enjoying the company in the lounge of both young and old new faces, and some not so new. As well as welcoming in children and their parents we’ve also managed to reunite Pam Squires with several old friends she hasn’t seen for many years. Band leader Hugh from the Bournemouth Symphony Orchestra has enabled us to make some fabulous music together – seriously! With the help of some talented musicians including trombone, guitar, flute and saxophone we’ve sounded just great. The glockenspiel in particular has been a great hit.











Day Trip out to Living coasts

Our trip to Living Coasts in Torquay was a big success: here is Rita meeting the penguin colony. We later spotted an octopus and came face to face with some friendly fur seals! Thanks to Peter and Lesley, Denny and Margaret and Clare Turque and Tamsin for accompanying us on our trips it was a brilliant day all round.











Easter Bonnet Competition

At Easter we held an Easter Bonnet Competition, judged by June Wood ‘Ashburton lady of the hats’. Juliet won and Edie and Lis were well deserved runners up. Special mention has to be made for Denny and Margaret Piper for their incredible efforts!











New Feathered Arrivals

After a game of Budgie Bingo, Juliet and Pam Squires christened our new budgies ‘Piet’ (our green male) and ‘Bella’ (our blue female). Edie and Bill came to choose them and bring them home and they are getting lots of loving attention.

Vegetable Mania

We’ve got herbs, peas and tomatoes as well as some lovely Black Eyed Susans and will be getting Lynn’s dad, star gardener Terry Underhill to give us some advice on our planting activities. Look out for posters advertising the date.





In the Night Garden

Residents have been enjoying the soft glow of butterflies and dragonflies solar lighting out in the garden as the night draws in and Fay has also installed lots of colourful windmills in the garden as part of our garden revamp for Spring.

Muddy Madness?

Fay and lots of the staff are doing the race for life 5k Mud Run in October - all relatives are welcome to sign up with us!

June 2015 - Cancer Research Race for life

Redmount residential home are taking part in this years cancer research Race For Life with a team of female care staff taking part . The race will take place on 21st June in Plymouth . The home has set up a display table within the home for all visitors and staff to sponsor the girls taking part in the run to raise money for cancer research with a sweet treat as a thank you for their sponsorship , they have also set up games such as guess how many sweets are in the jar in which all proceeds will be donated to cancer research. Follow up photos of this event will follow.











Race for Life Follow up Photos

The staff at Redmount residential home would like to thank everyone for their generous donations and sponsors. The Girls who took part had a fantastic day raising money for a great cause.





















Hot topic of the month - May 2015

This month we are focussing on developing our Dignity workshops and raising awareness of the importance of respecting and supporting people’s dignity.

Jackie Stone – Care Supervisor [Pictured below] is proud to be leading the example at Redmount within her new role as Dignity Champion.

Jackie says; I have worked in the Care Industry for many years now and am excited to be part of this Dignity drive here at Redmount. I feel passionately that everyone must be afforded the utmost of Respect and Dignity throughout all stages of their lives and feel proud to be able to mentor and guide others in this important aspect of person centred care.











‘Musical Gentlemen’ – 21st May 2014

The residents of Redmount were treated to a musical afternoon with the Musical Gentlemen. All residents joined in the fun and thoroughly enjoyed the entertainment, clapping and singing along.

Celebrating at Red Mount wih Long Service Awards

In recognition of long service, loyalty and dedication to the company and residents, Your Health presented the following people with Certificates and gifts:

Janet Richards – 5 Years
Neculai Matei – 5 Years
Karen Doyle – 5 years
Andrej Gano – 5 Years
Rachel Ferguson – 5 Years
Sonia Hocking – 15 Years































About Redmount Residential Home

Learn all about Redmount Residential Home - here

Local Attractions

Buckfast Abbey

South Devon Railway

Buckfast Butterfly Farm & Otter Sanctuary

Torquay

Dartmoor National Park

Devons Top Attractions

The service we provide

It is Redmount’s policy to provide the highest quality care in a homely environment. The care is activated with input from the residents and their relatives and carers, the standards of which are aimed at the highest possible level.

Redmount appreciates the intrinsic value of people, regardless of circumstances, by respecting their uniqueness and their personal needs, treating individuals with respect to ensure maximum comfort, well-being and happiness.

Personal Care

Our 24 hour staffing, including qualified nurses ensures that personal assistance is always available with washing dressing, bathing and toilet needs. A resident need never be embarrassed about any help which they may require, our staff are courteous and respectful at all times and will always put your concerns at ease.

Staffing

The Home is staffed in accordance with the guidelines laid down by the Registering Authority and it is the policy of the Home to provide quality care, underpinned by quality training to ensure that care and skills are kept at the highest level, hence the Home being awarded with the Investors in People award for quality.

Our team of dedicated care assistants are all qualified, or working towards an NVQ in Health and Social Care, in accordance with the Commission for Social Care Inspection’s minimum standards.

Medicines

All medicines are administered by trained nurses and are ordered on GP prescription. All medicines are handed in on admission so that accurate records can be kept and the correct treatment continued.

Meals

Special attention is given to the provision of well balanced home cooked meals and special diets are catered for. Menus are prepared in advance and are displayed for all to see. Our resident chef provides a wide and varied menu.

Our menus are displayed in advance and the Home can cater for all types of dietary needs. Meals are a leisurely experience so that residents can enjoy their meals and eat at their own pace.

Entertainment

We arrange days out, entertainment and a wide range of activities for the residents to join in with.

Laundry Services

Laundry is included in the fee of the Home, however we do not undertake the washing of pure wool, hand knitted or thermalactyl garments. Prior to admission all clothing should be clearly marked with woven sew-in labels to guard against loss. Basic mending is included in the fees.

Domestic Services

All rooms are serviced and cleaned daily.

Chiropody

We have a visiting Chiropodist who will attend to the residents’ feet where needed, but this service is billed separately and is not included in the fee.

Physiotherapy

As part of the care package, exercise, mobility and independence are maintained by our own staff. But should the need arise referral to a physiotherapist via a GP will be made for more intense treatments.

Toiletries

Toiletries are not included in the fees.

Newspapers

Any newspapers or magazines can be provided from our local newsagent at the resident’s own cost.

Hairdressing

Visited by a haridresser weekly. A small charge may be made for this service.

Recruitment at Cedar Court Care Home

Current Vacancies

We are dedicated to providing a high quality service for all of our service users and our recruitment process is an intrinsic and vital part of this. We are always looking for dedicated, enthusiastic and highly motivated people to become part of our team. If you are interested in joining us please review our current opportunities as listed below.

Your Health also post their jobs on indeedjobs.com











We are currently refreshing our job opportunities - please come back soon

Redmount Nursing & Residential Home - Application Form (pdf format)

Meet Our Home Manager

Acting Manager - Tracey Meloy

I started my career in care in 1997, I worked for 2 years in a residential home In Suffolk. In 2000 I moved on to work for the NHS on a care of the elderly ward. While working for the NHS I completed my NVQ’s. In 2005 I moved on to work for the private sector and worked for the Nuffield group. I worked in the operating theatre for nearly 8 years, after having my daughter I was unable to sustain the long hours theatre work required. Still within the Nuffield group I returned to work on the ward completing admissions, theatre after care and discharge’s.

In April 2012 our son was deployed to Afghanistan and our daughter went to India. This made us take stock of our lives and as my husband and I both worked in healthcare decided to make changes. Late 2012 after receiving our son home safely we moved to Torquay in Devon to live by the sea. On arrival in Torquay I worked at Torbay Hospital as the surgical bleep cover which included A&E and all surgical wards.

In 2014 I moved on to a home care company and became the team leader for the Buckfastleigh area, this included managing a team of 10 carers and 24 clients, covering Newton Abbot and Bovey Tracey. I came to work at redmount Residential home in 2015 as a senior care supervisor and was promoted to Deputy Manager April 2016.

I have been the Acting Manager here at Redmount residential home since November 2016.We have a great team here at redmount and they have supported me to make the transition to acting manager.

Lots more to learn but loving every minute of it.

Contact Us

For more information about Redmount Nursing & Residential Home please fill in the form below -















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Get in Touch

Redmount is situated 17 miles to the south west of Exeter, 18 miles north of Plymouth and 15 miles inland

Redmount, 21 Old Totnes Road, Buckfastleigh, Devon TQ11 0BY

Tel: 01364 642403 - Main Switchboard
Fax: 01364 643187

Email: redmount@yourhealthgroup.co.uk

Our Registration Authority address is:

Care Quality Commission, CQC East Midlands, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA

Visit the Care Quality Comission website

Come and Visit Us

No appointment is necessary; you are welcome just to turn up and have a look around.

If you would like to book an appointment our Home Manager will be more than happy to show you around the Home and discuss your requirements in more detail.


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