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Quality Rest and Care

Choosing a care home or care service

The Care Quality Commission (CQC) has a comprehensive list of every care home and service in the UK and this is a good place to start when looking for a care home.

Additionally, Yourhealth have designed a comprehensive checklist that you can use when visiting any care home. Download it freely - Free Care Home Checklist.

Choosing a care home or service

Making the Right Choice

The web site www.cqc.org.uk allows you to view the latest inspection reports for any home or care service and has just introduced a new star system which makes it easy to see at a glance which homes are poor (no star) average (one star), good (two stars) and excellent (three stars).

We have included links on all of our care home and domiciliary care pages to enable you to view the latest CQC reports for our group.


Viewing a home

If you decide to go and view the home, think practically, how easy is it to find, what are the surroundings like, what’s your first impression of the home? Please print out our care home checklist and take it with you when you view different homes, it can be a good guide to ensure you cover all aspects of the service provided.

Also make sure you ask for a copy of the home’s service user guide and brochure which will be a good source of reference, especially if you are visiting a few homes.

Be happy with your care home choice

Social Service funded placements and ‘top ups’

It is up to you which home you choose, you do not always have to choose a local authority home if you are being all or partly funded by social services, many private homes accept social service rates and some just ask for a small top up, which is payable by a friend or relative.

It is your right to choose - where you want to live and if you are unsure speak to the home manager who will be able to discuss your options with you.







Your Health Limited – For Quality Care

It is the aim of every one of our care homes to provide an environment in which our services users can feel truly safe and comfortable.

Ensuring your comfort

The majority of our care homes have landscaped gardens, which are a great source of enjoyment in the summer months and often a focus for activities and a haven for wildlife. There is always something going on in our homes whether it is art classes, music or celebrations. Activities programmes are a cornerstone of our holistic approach to care.

We tailor our care to meet each service user’s specific needs and wishes, ensuring best practice and research are part of our demanding quality standards. Our people are key to the care we offer and we focus considerable resources on training our staff to deliver our exacting care standards.

We believe in offering the best possible care to our service users and we have set ourselves high standards. If you’d like to see for yourself contact one of our care homes – they’d be delighted to show you around.

Domiciliary Care

with

ENA CareCall Ltd

We are a privately owned Domiciliary Care agency based in the Midlands, established since 1994.