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Quality Rest and Care

Customer Feedback

Read below to see what our customers say about the services we provide.

Domiciliary Care | ENA CareCall Ltd

Comments

“The carers from ENA all treat me with respect and dignity, it is evident to us that the ethos of the company is that you put the people first, we couldn’t ask for better care at home”

“We would like to say a big thank you to everyone who looked after my mum, they did a very special job”

“We would like to say a big Thank you for all your help and support you have given us during the time my mum had at home after her fall, the carers have been wonderful with her”!

“Thanks to ENA I am back to the person I used to be and for that I thank you from the bottom of my heart”.

“I cannot thank you enough for the care my mother receives from ENA, we didn’t know such a wonderful service existed and this has truly exceeded our expectations”

“I am writing to say a really big thank you to all at ENA Carecall, The care I have received has been fantastic. Nothing has ever been too much trouble, I would like to thank the lovely carers who visited me 3 times a day, I looked forward to their visits and grew to look on them as friends, Many Thanks”

“The cares who visit me are like angels, I wouldn’t be able to cope without them”

“ I look forward to their visits each day, without them we would not be able to manage at home”


Our Aims

We will strive to remain in the forefront of thinking within the caring profession and will aim to reflect the changing needs of the Service Users in our care. Our responsibility is to ensure that the care these people receive is of a high standard and that we respect their values, opinions and choices. Our Service Users deserve the right to demand a service which will satisfy their personal needs. We attempt to:

- Promote health

- Prevent illness

- Restore health

- Alleviate suffering

Domiciliary Care | ENA CareCall Ltd

We will work and liase with all other health professionals and Social Services towards the well being of our Service Users and our charges will reflect these standards and our dedication to achieving them.




Areas Covered

Our Swadlincote office covers the following areas:

Barton Under Needwood

Bretby

Burton upon Trent

Castle Gresley

Church Gresley

Hartshorne

Linton

Moira

Newhall

Overseal

Repton

Stretton

Swadlincote

Woodville

This list is not exhaustive and is growing all the time


UK Home Care Association